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Consumer Protection

7-Day Refund Policy

Last Updated: October 2026 • Applies to Cohort Batch 01 (B01)

1. The 7-Day Refund Window

For Batch 01 (B01), we provide a 7-day refund window from the official announced cohort start date (to be confirmed). If you decide within the first 7 calendar days that the programme is not the right fit, submit a written refund request from your registered email address to refunds@niolearn.com. Approved refunds are processed via our banking partner (Razorpay) within 3 to 5 business days, crediting the original payment method without administrative deductions or retention pressure.

2. How to Request a Refund

To initiate a refund, simply send an email from your registered email address to refunds@niolearn.com within 7 days of cohort commencement with the subject line: Refund Request - [Your Name] - [Cohort B01].

No complex forms, aggressive retention calls, or hidden administrative fee deductions will be applied.

3. Refund Processing Timeline

Approved refunds are processed via our banking partner (Razorpay) within 3 to 5 business days, crediting the original payment method (UPI, Net Banking, or Card) used during enrollment.